We are skeptics of formal training. In fact, the lack of decent leadership training and development drove us to create a better way. We emphasize only practical, real-life issues that pay dividends in performance. We help you truly equip supervisors, managers, and executives with the motivation, knowledge, and capabilities to get things done through the people under their charge.
We use a “flipped classroom” methodology, in which content is absorbed prior to a workshop via short, self-paced videos, so workshops focus on practice and utilization of the skills and concepts.
We focus on “equipping” not “training.” Everything we do is intended to be believed, understood, and implemented. Our Heart | Head | Hands philosophy guides all of our programs.
We also equip senior leaders to show support and even help to facilitate workshops to demonstrate commitment and “ownership” of the principles being communicated.
We also believe in “drip irrigation” knowledge transfer... smaller bite-sized concepts to be understood and utilized. We do this by exposing leaders to content one module at a time, giving them time to absorb, understand, and apply before moving to the next topic.
The Real-Life Leadership Modules
We've carefully chosen and crafted a set of key every day, real-life leadership practices. These modules range from an initial emphasis on time "ownership" to create room for leadership tasks, through practical topics on performance management, hiring, conflict management, developing people and more.
These modules are available individually or as part of a one-year comprehensive leadership training program.
Setting the Stage: Omni-Dimensional Leadership
Before any real training and development can take place, a person must see the need and believe in its importance. At this first session, we focus on the true nature of leadership. Emphasis is placed on describing the heart of the leader, the sacrifice required, and establishing a foundation upon which to equip leaders with the day-to-day skills necessary for effective leadership at any level. This session also starts the process of growth through self-awareness using a specialized leadership-oriented DiSC® personality assessment.
Time is the most precious resource we have. We all have the same number of hours in the day. How those hours are spent will result in success or failure. Unless leaders take ownership of their time, it’s difficult to accomplish all that is expected in their role. This learning module focuses on creating the “margin” necessary to perform the role of leader. By learning key personal time management and planning strategies, we equip the leader to make the most of his or her most precious resource.
Using Everything DiSC® and situational leadership principles, this module equips leaders to understand both their own priorities and tendencies, as well as how to assess those of their people. This module discusses how to adjust leadership style to match the needs and abilities of individual team members.
Keeping it Legal and Respectful
Stepping into a leadership role requires an understanding of the legal issues associated with supervision. “Keeping it Legal” addresses the basics of employment law and the special role of a leader relative to discrimination, harassment, and retaliation. This module ensures that leaders understand their duty to protect employees, themselves, and their organization.
Getting Stuff Done
For leaders to be successful, they must be adept at distributing work, assigning tasks, and maximizing the productivity of the team. This module addresses the need of every supervisor, manager, and leader to get things done through his or her assigned team. It focuses on the specific task of delegation and follow-up to accomplish goals through people without micro-management.
Most supervisors, managers, and leaders are directly involved in the interviewing and selection of people for their teams. Few things are more important than selecting the right candidate for an opening. Failure to do this inevitably results in performance and culture problems later. This module equips leaders with the best practices for interviewing, evaluating, and selecting team members. It also addresses the legal implications associated with hiring to avoid inappropriate questions and actions leading to employment liability.
Charting the Course
In the confusion of daily work life, a key task of leaders is to create clarity about what is most important. “Charting the Course” addresses the leadership requirement to provide a vision, set priorities, and establish goals. Whether a first line supervisor or senior executive, charting the course is required to ensure the team is focused on the right objectives and free of conflicting priorities and stressful uncertainty. This module teaches how to create a simple strategic plan, aligning it with organizational objectives, and communicating it effectively.
The ability to “maximize results” is a fundamental element of any supervisory position. A core responsibility of leadership is to get things done effectively and efficiently through the people on the team. This module addresses performance management through setting expectations, providing corrective feedback, and reinforcing strong efforts.
Very few things are more destructive to a culture and work environment than interpersonal conflict. This module stresses the risks of unresolved conflict and the leader’s role in monitoring and addressing conflict in the workplace. It provides a basic process and tips for effectively resolving conflict between employees, between teams, and conflict involving the leader directly.
Getting Change to Stick
It has been said that the only constant in life is change. This applies to the workplace as well. Change is a necessary element of any organization as it responds to evolving customer requirements, competitive pressures, and economic challenges. Leaders at all levels must first embrace change, and then ensure that changes are implemented and accepted by their teams. This module teaches a simple change management approach to help ensure change sticks.
A very important role of supervisors is to ensure the growth and well-being of their people. This looks different for everyone, but the need for personal and professional growth is a fundamental human need. This module instructs leaders how to create simple individual development plans that match the needs and aspirations of people.
Wrapping it All Up
Assuming the mantel of leadership at any level is a serious decision and requires commitment and sacrifice. This module reviews the elements of strong leadership, the key behaviors of a real leader, and asks for a commitment from participants to work actively in and among their people.